Last Update 12 August, 2020 Hi everyone, As you may know, after a local community outbreak Auckland is back to Covid Level 3, at least until the end of this week, with the rest of New Zealand at Level 2. As previously, we are able to continue working under Level 3, but with certain limitations: — All our “desk-based” staff, including customer support, order processing, admin, colour correction and album design can now work from home, and will continue to do so. — We cannot allow customer contact of any kind. That includes order pickups from the Bindery. — Our Bindery To View More >>

We’ve just released the Queensberry Help Centre, a new resource where photographers can get answers 24/7 about things Queensberry and Workspace — everything from detailed product information to helpful video tutorials. Click here to check it out, or go to your Workspace Dashboard and click on Support. The Help Centre is a work in progress, and we’d love your feedback and suggestions for additional content. Over the next few weeks we’ll be reviewing all content for relevance, clarity and accuracy. For now the “other software” category remains To View More >>

I subscribe to an email newsletter by Bernie Griffiths that I really enjoy. Why? Because Bernie knows what he’s talking about. A very successful professional photographer in Melbourne for many years, he now offers seminars, workshops and mentoring services. Each email is a brief, well-written piece of advice that could have helped so many people we’ve seen enter this industry and struggle over the last forty years. Sound marketing and business practices are key, and even if you disagree with Bernie he’ll make you think. If you like the following, be sure to subscribe at www.berniegriffiths.com. To View More >>

It used to be that people would ask me if I used film or digital, generally because they'd heard a horror story. I would show them an album and ask them firstly if they liked the quality of the images, and then what they thought it was shot with. Most guessed wrong and said "film". Back then my using digital could have undermined my perceived value. But what if your choice of suppliers added perceived value to your service? What if you had brides asking about your suppliers? If a client sought you out because you used Queensberry would you be offended? If you don’t tell your clients why your To View More >>

As soon as November comes around things get pretty crazy here at Queensberry! We always set an early cut-off date because we get a flood of orders at this time of year, and want to be able to guarantee delivery, but also because it's summer down under and we close down for three weeks. The last thing we want to happen is for one of your customers to be disappointed!  We know our job is to look after your brand as well as to delight your customers. Fortunately, you're in good hands. Our customer support team and production staff are truly awesome!  They arrive to work in the early hours (often To View More >>